Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes

Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes
File Name: MMA 2024-1367 Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 1 Process reference model (PRM)_1.pdf
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